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Frequently Asked Questions

Get answers to common questions about live cam video chat, safety, payments, and interacting with performers

Getting Started
How do I choose the right performer for me?
Browse performer profiles to see their body type, personality, and specialties. Read their bio, check their tags (BBW, curvy, voluptuous, etc.), and watch their public shows first. Look for models whose curves and personality match your preferences. Don't hesitate to ask questions in chat before going private.
What's the difference between public and private shows?
Public shows are free to watch where you can chat and tip performers. Private shows are one-on-one sessions where you pay per minute (usually $2-8/min) for personalized attention with your chosen model. Private shows offer more intimate interaction and the ability to request specific activities.
How do tokens work on cam video chat sites?
Tokens are the virtual currency used to tip models and pay for private shows. You purchase token packages with real money (usually $1 = 10-20 tokens depending on the package). Tokens can be used for tips, private shows with models, and special requests.
Do I need to create an account to watch cam video chat?
You can browse and watch public shows as a guest, but creating a free account allows you to chat with performers, tip, save your favorite models, and book private shows. Registration is quick and only requires an email and username.
What should I expect in my first private show?
Communicate your appreciation for beauty and any specific interests upfront. Most performers will ask what you're looking for and explain their boundaries. Start with shorter sessions (5-10 minutes) to see if you're compatible with the model before booking longer shows.
Safety & Security
Is my personal information safe on cam video chat sites?
Yes, reputable cam video chat sites use SSL encryption and secure servers. Your real name, address, and payment details are never shared with performers. You interact using only your chosen username, maintaining complete anonymity while enjoying cam video chat.
How do I stay anonymous while watching cam video chat?
Choose a username that doesn't reveal your identity, never share personal information in chat with performers, use secure payment methods, and consider using a VPN if you want extra privacy. Your real identity is never required or revealed.
What are the community guidelines for cam video chat sites?
Respect all performers and their boundaries, no harassment or body shaming, no demanding behavior, no sharing of personal information, no recording or screenshots, follow each performer's specific rules, and treat everyone with courtesy and respect.
How do I report inappropriate behavior on cam video chat sites?
Most sites have a report button in chat or on performer profiles. You can report harassment, body shaming, rule violations, or technical issues. Moderators review reports quickly and take appropriate action including warnings, suspensions, or bans.
Are the performers real people?
Yes, all performers are verified real adults who choose to work in adult entertainment. They set their own schedules, boundaries, and prices. Each performer is an independent model with their own personality, curves, and specialties.
Payment & Billing
What payment methods do cam video chat sites accept?
Most cam video chat sites accept major credit cards (Visa, MasterCard, American Express), PayPal, cryptocurrency (Bitcoin, Ethereum), and sometimes bank transfers. Payment processing is handled by secure third-party processors for your safety.
How secure are payments on cam video chat sites?
Payments use bank-level SSL encryption and are processed by certified payment processors like CCBill or Epoch. Your financial information is never stored on cam video chat site servers and follows strict PCI compliance standards.
Can I get a refund for cam video chat shows?
Refund policies vary by site, but generally technical issues (connection problems, site errors) are eligible for refunds. Dissatisfaction with a cam video chat show typically isn't refundable since it's a live service, but customer support may offer credits in special circumstances.
How will cam video chat charges appear on my statement?
Charges appear under discrete billing names that don't reveal the nature of the purchase. Common billing names include generic company names or abbreviations that protect your privacy when enjoying cam video chat content.
Are there any hidden fees for cam video chat shows?
No hidden fees. You only pay for tokens you purchase and private cam video chat shows you book. Some sites may have small processing fees for certain payment methods, but these are clearly disclosed before purchase.
Model Interaction
How do I interact respectfully with performers?
Use positive language, compliment genuinely, follow their rules, tip for special requests, be respectful and polite, ask before making requests, and remember that each performer has their own style and preferences. Celebrate their beauty without objectifying.
What should I never ask or do with performers?
Never ask for personal information, don't make negative comments about their body, avoid being pushy or demanding free shows, don't ask to meet in person, never try to record or screenshot, don't make comparisons to other body types, and always respect when a performer says no to a request.
How do I request specific activities from performers?
Ask politely in chat or private message, be specific about what you want while being respectful, understand that performers can decline any request, be prepared to tip for special requests, and discuss boundaries before private shows. Focus on celebrating their beauty.
What if a performer doesn't respond to me?
Performers may be busy with other users, in private shows, or focused on their performance. Try tipping to get attention, be patient, or try again later when they're less busy. Don't spam or become demanding - respect their time and attention.
Can I become a regular with a specific performer?
Many users develop ongoing relationships with favorite models. Regular customers often get special attention, discounts, custom content, priority booking for private shows, and deeper connections with their preferred performers.
Technical Support
What if the cam video chat video quality is poor?
Check your internet connection, try refreshing the page, lower the video quality setting if available, close other bandwidth-heavy applications, or try a different browser. Contact support if problems persist with cam video chat streams.
The cam video chat site is running slowly, what can I do?
Clear your browser cache and cookies, disable browser extensions, try an incognito/private window, check for browser updates, or try a different browser. Chrome and Firefox typically work best for cam video chat sites.
I can't hear audio in cam shows
Check your device volume, ensure the site has audio permissions, look for mute buttons on the video player, try refreshing the page, or check if your browser is blocking audio autoplay for cam video chat content.
How do I contact customer support for cam video chat issues?
Most cam video chat sites have a 'Contact' or 'Support' link in the footer, live chat support, email support, or help tickets. Include your username, description of the issue, and any error messages you're seeing.
What browsers work best for cam video chat sites?
Chrome, Firefox, Safari, and Edge all work well for cam video streaming. Make sure your browser is updated to the latest version. Some older browsers may not support all features like HD video for cam shows.
Account Management
How do I change my username on cam video chat sites?
Most cam video chat sites don't allow username changes after registration to maintain consistency for models and other users. If you need a change, contact customer support - they may make exceptions in special circumstances.
Can I delete my cam video chat account?
Yes, you can usually delete your account through account settings or by contacting support. Note that this will remove your chat history with models, favorites, and any unused tokens may be forfeited.
How do I manage my spending on cam video chat sites?
Set a budget before you start watching cam video chats, only purchase tokens you can afford to lose, use spending limit features if available, keep track of your token balance, and take breaks to avoid overspending on shows.
What happens to unused tokens on cam video chat sites?
Tokens typically don't expire, but check the site's terms of service. If you delete your cam video chat account, unused tokens are usually forfeited. Some sites may have inactivity policies for very old accounts.
How do I save my favorite models?
Look for a heart or star icon on performer profiles or in their chat room. Favorited models will appear in your favorites list, and you may receive notifications when your favorite performers come online.
Still Need Help?

Can't find the answer you're looking for? Our cam video chat support team is here to help 24/7.